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HR Operations Manager

Sector Location Job type Salary
EUR 90,000 - 100,000 plus bonus
Date added
14 July, 2022

Job Description

EMEA Recruitment is working with our global financial services client, which is looking to recruit an HR Operations Manager to lead a team of seven across Human Resources Operations and Payroll.


The goal of the business is to become the market leader in its field in the Netherlands. This role will play a key part in delivering a great HR service to the organisation, positively impacting employee satisfaction and contributing to the retention of talent.


The role sits within HR Shared Services and supports employees across a number of European countries.


HR Operations Manager, Amsterdam, Noord Holland, Netherlands


Responsibilities of the HR Operations Manager:

  • Line management and professional development for HR Operational and Payroll Specialists within the team
  • Ensure the team is committed to providing a proficient service to their client groups, built on trust
  • Contribute to the HRSS strategy, ensuring it is centred on high quality service
  • Monitor and measure the service delivered by reviewing performance against SLAs
  • Identify trends in operational HR data, and provide insights to HR leadership and management
  • Manage and oversee compliance, and conduct audits
  • Operate as the key point of contact for all process queries and issues, escalating where necessary
  • Provide assistance across employee relations matters


Experience required:

  • Broad HR knowledge, and understanding of operational HR and payroll processes
  • Proven success managing a team, ideally in a shared services environment
  • Understanding of European employment legislation and employee relations activity
  • Experience of process mapping and process improvement
  • Results-driven and able to work to tight deadlines
  • Strong communicator at all levels in the business
  • Working knowledge of HRIS - Workday an advantage
  • Fluent in English


If you are interested in applying for this HR Operations Manager role please register your interest using the link below. Alternatively please send your CV to or for a confidential conversation about this role, please call Katie in our Amsterdam office on +31 20 241 73 66