Customer Service Manager

SIMILAR JOBS

• Logistics and Operations Specialist - Exclusive

  €70,000-85,000 including holiday + bonus

  Netherlands, Noord Holland

  Operations

  Permanent

  EMEA Recruitment is exclusively searching for a Logistics and Operations Specialist to join a growing team on behalf of a growing international organisation, which has a presence in several countries in Europe.

  As the Logistics and Operations Specialist, this is a great opportunity to further your career with a talented strong manager, work with an international team and be part of a growing business.

  As the Logistics and Operations Specialist, your duties will include will:

  • Tracking of all relevant documents, including BL’s, COA, COO and warehouse releases
  • Ensure contracts for storage and processes are managed
  • Build and maintain internal and external relationships
  • Coordinate the shipment, negotiating and presenting of documents
  • Identify issues and resolve in a quick and timely manner
  • Prepare reports regarding warehouse stock

  Experience required:

  • 3-5 years’ experience working in a fast-paced manufacturing or FMCG environment
  • Degree educated in Economics
  • Fluent in English, based in the Netherlands
  • Have a problem-solving approach with strong communication skills
  • Experience in the ferroalloys industry, metals or mining.

  EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

• Planning & Logistics Manager - Exclusive

  Comprehensive salary + bonus, including holiday pay

  Netherlands, Noord Holland, Amsterdam

  Operations, Exclusively Retained

  Permanent

  EMEA Recruitment is working exclusively with a large, international manufacturing company in its search for a Planning and Logistics Manager, based in the Amsterdam area.
  
  The Planning and Logistics Manager will create a masterplan for warehousing and logistics, analyse the situation, and create long-term safety, capacity and improvement requirements.
  
  The successful candidate will be an active member of the management team, reporting to the Director Global Logistics, and managing three direct reports.
  
  The Planning and Logistics Manager will have multiple years of experience in leading and managing an S&OP process in conjunction with a manufacturing environment, and the ability to create and manage OPEX and FTE budgets throughout the year.
  
  As the Planning and Logistics Manager, your role will include:

  • Monitor, challenge, and assist the Warehousing team on safety, productivity, and on time delivery
  • Ensure formulation and execution of the approved preventive maintenance plan and troubleshooting service, identify required replacement or expansion of machinery, and formulate investment proposals for further approval
  • Conducts monthly S&OP process
  • Monitors stock levels and optimises batch sizing (Economic Production Quantities) and (cost) improvements
  • Collaborate with many different departments, e.g. Factory Logistics Managers, Sales organisations, R&D department, Operations team, Quality departments, Central Logistics, IT, etc.

  Requirements:

  • Higher HBO or degree (university) level
  • 8-10 years of relevant work experience complemented with applicable work experience in Operational Planning and Logistics roles
  • Experience in leading large Logistics operational teams
  • Ability to motivate teams and simultaneously manage several projects
  • Good problem-solving and communication skills
  • Fluent English and Dutch

  EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

• Head of Engineering

  €110,000 + 15% bonus

  Germany

  Operations

  Permanent
  We are currently looking to speak with an experienced Head of Engineering for our life sciences client based close to Bremen, Germany.
  
  This role will be instrumental in building up, establishing and optimising Engineering and Maintenance standards within a plant environment, while being a key site leadership role.
   
  Key responsibilities of the Head of Engineering include:

  • Managing the Engineering team and providing strong leadership in both 1-2-1 and group basis - acting as a coach, you will ensure team development to deliver on Engineering site requirements
  • Devising the Engineering and Continuous Improvement strategy for the site, to enable the delivery of operational and business objectives
  • Ensuring compliance of the factory planned maintenance systems for all Production departments
  • Ensuring safety of all electrical systems, services and buildings are in line with business requirements
  • Control the budgets for maintenance, service contracts and the upkeep of the factory
  • Encouraging the use of 6 ‘S’ and Lean principles within the team and work closely with the Head of Operational Excellence

  Ideally having operated in a Manufacturing environment, you will have prior experience of Engineering Management with a background in Engineering and be accustomed to operating in a high-volume Production environment in a senior leadership capacity.
  
  As Head of Engineering, additional requirements include:

  • Educated to degree or equivalent level, ideally in an Engineering discipline
  • Previous Manufacturing management experience (preferred in biotech or life sciences, 10+ years’ overall experience)
  • Strong communication skills when dealing with diverse, international stakeholders
  • Fluent in English and German - any other language would be an advantage

  EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.