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Global Customer Business Leader

Job Description

EMEA Recruitment has partnered with an exciting global FMCG organization undergoing multiple global transformations and international growth.

As Global Customer Business Leader, you'll oversee the development and servicing of international key accounts to support local markets in delivering business sales objectives.

You will lead international negotiations of all aspects of customer relationships and international services across Europe. You will also resolve conflicts arising between customers and the company's market teams.

This role is based in Zug, Switzerland, and offers hybrid work.

Responsibilities of the Global Customer Business Leader:

  • Develop and execute negotiation strategies for agreements with international clients, collective buying groups, and organizations to ensure mutually beneficial outcomes

  • Directly lead the customer negotiation strategy with multiple in-market sales teams to achieve pre-aligned business and sales objectives

  • Maintain and develop relationships with international customers to ensure satisfaction and profitable growth.

  • Analyze sales, financial data, and market/category trends to identify opportunities for growth

  • Collaborate with senior management to inform on progress and keep alignment to negotiation strategies


Candidate Requirements for Global Customer Business Leader

  •  7-8 years of experience in sales, working with key international customers

  • Bachelor's degree or equivalent in business, international relations, or related field

  • Strong negotiation competencies with an ability to adapt to different negotiation styles and scenarios

  • Understanding of international regulations and compliance requirements


EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.