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Shared Service Centers/Business Process Outsourcing

Unrivalled expertise in European SSC/BPO recruitment

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EMEA Recruitment’s SSC/BPO team have been specialists in the Shared Service Center/Business Process Outsourcing market in Central and Eastern Europe since 2007. Combining our expertise as long-trusted, people-first global recruitment partners with a deep understanding of the SSC/BPO industry across Poland, Czech Republic, Slovakia, Hungary Romania and Bulgaria, we work in a timely, proactive and consultative way to support business growth by filling each and every role with candidates that truly fit.  

Whether you’re building an SSC or BPO from scratch out in Poland, relocating an existing function to or from Eastern Europe or looking for a Poland-based recruitment agency with the experience, consistency and proven track record of placing candidates at all levels, EMEA’s director-led SSC/BPO team is here to help.  

Our specialist, multi-lingual consultants are well versed in the challenges that come with naturally high attrition rates, and offer a retained or contingent SSC/BPO service that guarantees a consistent, 100% fill rate.

With an office in the heart of Wroclaw run by experienced SSC/BPO managers with a background in Finance, Human Resources and Accounting recruitment, we’re uniquely placed to respond to shifting market trends – working in conjunction with carefully chosen advisors and real estate partners to set up robust functions and attract high-quality candidates.

With EMEA Recruitment, you’ll benefit from a tailored, executive search model for your SSC/BPO recruitment: an approach that matches the right people to every role, at every level – no matter what the volume.

Our highly specialised division is led by the founder of the first SSC-specialist recruitment agency in Budapest, Hungary.

Division leader and Associate Director, Matt Foster is your key contact for SSC/BPO solutions: [email protected]

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Our multilingual team offers an in-depth understanding of the sector and key factors affecting shared services recruitment, providing objective and valuable insights to key decision makers across categories.

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Roles typically recruited for in volume include:

  • Accounting
  • Human Resources
  • Treasury
  • Cash Management
  • IT
  • Procurement
  • Controlling
  • Sales
Shared Service Centers jobs

Find your next role in Shared Service Centers

6 Jobs available
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6

Jobs available

Competitive salary + benefits + hybrid working
Posted 5 days ago

Our client, a well-established outsourcing provider based in Warsaw, is seeking an experienced HR & Payroll Specialist to join its growing team.

The successful candidate will manage the full payroll process for multiple external clients, with a focus on accuracy, compliance, and client satisfaction in a structured and supportive team environment.

Key responsibilities of the HR & Payroll Specialist:

  • Independently manage end-to-end payroll processes for external clients (200–400 payslips per month)
  • Prepare statutory reports for authorities including GUS, PFRON, ZUS, PPK, and Urz?d Skarbowy
  • Ensure accurate and timely processing of payroll using Enova software
  • Collaborate with the internal HR Assistant to manage employee records and documentation
  • Deliver payroll and personnel reports to clients (80% English-speaking client-based)

Candidate Requirements:

  • Minimum 2 years of experience in payroll or HR administration, ideally in an outsourcing environment
  • Strong knowledge of Polish labor law, payroll processes, and statutory reporting obligations
  • Proficiency in Enova or a similar payroll platform
  • Strong communication skills in English; German is a plus
  • Ability to manage multiple client portfolios with high levels of confidentiality

What’s on Offer:

  • Hybrid working model: 2 days/week in the Warsaw office
  • Private medical care
  • Group life insurance
  • Multisport card and access to MyBenefit platform
  • Subsidized language courses (English and German)
  • Annual training subsidy for professional development
  • Supportive, structured team environment with defined career paths

EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

300 000 PLN gross + stock purchase program + private medical care
Posted 3 weeks ago

EMEA Recruitment is working with an international company providing cleaning and environmental solutions, which is looking for a Supply Chain FP&A Manager for its Kraków-based FP&A team.

Responsibilities of the Supply Chain FP&A Manager:

  • Manage actuals, forecasts, and annual budgets for Supply Chain operations, ensuring alignment with strategic goals and organizational priorities
  • Build, mentor, and guide a high-performing team of Analysts, fostering collaboration and professional growth
  • Analyze financial data to identify trends, variances, and opportunities for cost optimization and process efficiency
  • Partner with Procurement, Logistics, and Operational teams to provide financial insights and support decision making
  • Prepare and present financial reports and dashboards to senior management, highlighting performance metrics, risks, and improvement opportunities
Requirements:
  • 6+ years of experience in Supply Chain Finance or FP&A, including managerial roles in global environments
  • Proven leadership skills with a focus on developing and inspiring teams
  • Advanced financial modelling, data analysis, and problem-solving abilities
  • Expertise in ERP systems and integrating data from diverse sources for unified reporting
  • Bachelor\'s degree in Finance, Accounting, or related field - MBA or CPA preferred, with fluency in English (additional languages are a plus)
Benefits: 
  • Stock purchase program
  • Private medical care for you and your family
  • Life insurance
  • Attractive remuneration based on your experience and skills 
  • Lunch subsidy
  • Other financial benefits, such as an annual and Christmas bonus
  • On-site training allowing you to learn, grow, and shape your career
  • Social events, such as family events and charity auctions
  • Comfortable working environment (library, relaxation area, casual dress code)
EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

42000 BGN (Bulgarian Lev), private medical care, life insurance, sports card
Posted 4 weeks ago

Our client, a leading international company in the professional services sector is expanding its regional finance operations. We are supporting the recruitment of a Senior Accountant to join the team in Sofia, where the role will focus on managing financial operations and reporting for clients across multiple markets.

Key responsibilities of the Senior Accountant:

  • Manage full-cycle bookkeeping and accounting for international clients
  • Supervise and review the work of junior team members
  • Develop and maintain internal controls to ensure reporting accuracy
  • Prepare monthly, quarterly, and annual management reports
  • Collaborate with internal departments to ensure service quality and compliance

Candidate Requirements:

  • 5+ years of Accounting experience in a multinational or professional services environment
  • University degree in Accounting, Finance, or a related field
  • Strong knowledge of CIT, VAT, and national accounting standards
  • Proficient in Bulgarian and English (written and spoken)
  • Skilled in MS Excel; ERP experience is a plus

What’s on Offer:

  • Competitive salary and performance-based bonuses
  • Private medical care and life insurance
  • Sports card and flexible working arrangements
  • Professional development and growth opportunities
  • International work environment with a strong team culture


EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

€55,000–60,000 gross per year + benefits
Posted a month ago

We are supporting a global leader in the consumer goods sector in their search for a Business System Analyst – Forecast to Plan.

This is a key role that bridges the gap between business stakeholders and technical teams, ensuring the efficiency and reliability of systems supporting global demand and operational planning processes.

The successful candidate will work closely with global teams across demand management, production planning, and plant maintenance, with a focus on supporting SAP ECC and IBP solutions and their integrations (CPI-DS, SAP PO, etc.).

Key responsibilities of the Business System Analyst:

  • Process & system analysis: Gather business requirements, contribute to solution design, and provide hands-on support in both development and production environments

  • Collaboration: Partner with business groups and key users globally to prioritize work requests and provide ongoing support and enhancements

  • Documentation & testing: Prepare process flows, system documentation, and testing protocols, ensure quality and consistency in deliverables

  • Change management: Capture and adjust requirements based on user feedback, develop specifications, and assist in project coordination

  • Issue resolution: Troubleshoot and resolve transactional issues involving users, customers, and vendors

  • Continuous improvement: Proactively identify process gaps and propose effective system-based solutions

  • Stakeholder engagement: Communicate effectively across functional and technical teams, maintaining strong relationships with both users and developers

Key requirements:

  • Experience with SAP ECC and IBP, familiarity with system integrations (e.g. SAP PO, CPI-DS)

  • Understanding of Supply Chain processes, production planning, plant maintenance, and intercompany sales

  • Strong capability in business process analysis and translating requirements into actionable system solutions

  • Skilled in preparing documentation, workflows, and testing plans

  • Clear communicator, comfortable engaging with stakeholders at all levels

  • Proven track record in coordinating functional and technical workstreams, experience preparing functional requirement specifications and ROI analysis

  • Ability to prioritize multiple initiatives in a fast-paced environment

EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

10 000 -13 000 PLN + hybrid working
Posted 2 months ago

EMEA Recruitment is partnering with a dynamic, international logistics and supply chain company to recruit a Tariffing and Export Control Specialist to join their growing compliance team.

Our client operates across multiple global markets, offering critical support to businesses navigating international trade.

This role is ideal for a compliance-driven professional seeking hands-on responsibility in managing export controls, customs tariff classifications, and trade compliance initiatives within a collaborative and fast-paced environment.

Responsibilities of the Tariffing and Export Control Specialist:

  • Maintain accurate tariff classifications for products and ensure compliance with relevant customs and export control regulations (e.g., EU Dual-Use Regulation, EAR)

  • Liaise with internal stakeholders and external authorities to manage export licenses, embargo screenings, and regulatory reporting

  • Provide operational support and guidance on customs and trade compliance across the business

  • Monitor updates in trade legislation and apply changes to internal procedures accordingly

  • Participate in audits and assessments relating to customs and export control compliance

  • Assist in the development of internal control processes and documentation for classification and licensing procedures

Candidate Requirements:

  • Minimum 3 years of experience in customs classification, export controls, or trade compliance

  • Strong understanding of international trade regulations (EU, US EAR, ITAR, etc.)

  • Experience working with classification databases, trade software, or ERP systems (e.g., SAP GTS, MIC, or similar)

  • Analytical mindset with a strong eye for detail and legal accuracy

  • Excellent communication skills and ability to engage with cross-functional teams

  • Degree in International Trade, Law, Logistics, or a related field preferred

What Our Client Offers:

  • Flexible hybrid working model

  • Opportunity to work across a global network of trade professionals

  • Career development in a niche and growing area of compliance

  • Supportive team culture with autonomy and ownership of projects


EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion. We act as a neutral third party in the recruitment process, focusing solely on skills and experience. We do not discriminate on the basis of age, gender, sexual orientation, marital status, disability, religion, or race.

168 000 PLN (gross) + benefits
Posted 5 months ago

EMEA Recruitment is working with an international company that provides cleaning and environmental solutions. Our client seeks an FP&A Senior Financial Analyst for its Kraków-based FP&A team.

Responsibilities of the FP&A Senior Financial Analyst:

  • Coordinate monthly performance management, forecasting, analysis, and reporting for Europe
  • Communicate with business partners, including divisions, market representatives, Supply Chain, and US headquarters
  • Ensure accurate and timely forecast submission, reporting, and presentation preparation for senior leadership
  • Develop and improve management reports and provide financial support for pricing, P&L, and strategic initiatives
  • Deliver ad hoc analyses and support planning activities

Candidate Requirements:

  • 4+ years of experience in financial controlling, forecasting, and reporting in a multinational environment
  • Master’s in Finance/Accounting or progress/completion of ACCA/CIMA if undergraduate studies are unrelated
  • Strong analytical skills, Excel modeling expertise, and business acumen
  • Self-motivated, adaptable, team-oriented, with excellent English communication skills
  • Ability to thrive in a dynamic environment and simplify complex data for decision-making

Benefits:
  • Stock Purchase Program
  • Private medical care for you and your family
  • Life insurance
  • Attractive remuneration based on your experience and skills,
  • Lunch subsidy
  • Other financial benefits such as an annual and Christmas bonus
  • Onsite training giving you the opportunity to learn, grow and shape your career
  • Social events such as family events, charity auctions
  • Comfortable working environment (Library, relaxation area, casual dress code)

EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

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