Unrivalled expertise in European SSC/BPO recruitment
EMEA Recruitment’s SSC/BPO team have been specialists in the Shared Service Center/Business Process Outsourcing market in Central and Eastern Europe since 2007. Combining our expertise as long-trusted, people-first global recruitment partners with a deep understanding of the SSC/BPO industry across Poland, Czech Republic, Slovakia, Hungary Romania and Bulgaria, we work in a timely, proactive and consultative way to support business growth by filling each and every role with candidates that truly fit.
Whether you’re building an SSC or BPO from scratch out in Poland, relocating an existing function to or from Eastern Europe or looking for a Poland-based recruitment agency with the experience, consistency and proven track record of placing candidates at all levels, EMEA’s director-led SSC/BPO team is here to help.
Our specialist, multi-lingual consultants are well versed in the challenges that come with naturally high attrition rates, and offer a retained or contingent SSC/BPO service that guarantees a consistent, 100% fill rate.
With an office in the heart of Wroclaw run by experienced SSC/BPO managers with a background in Finance, Human Resources and Accounting recruitment, we’re uniquely placed to respond to shifting market trends – working in conjunction with carefully chosen advisors and real estate partners to set up robust functions and attract high-quality candidates.
With EMEA Recruitment, you’ll benefit from a tailored, executive search model for your SSC/BPO recruitment: an approach that matches the right people to every role, at every level – no matter what the volume.
Division leader and Associate Director, Matt Foster is your key contact for SSC/BPO solutions: [email protected]
Our multilingual team offers an in-depth understanding of the sector and key factors affecting shared services recruitment, providing objective and valuable insights to key decision makers across categories.
Roles typically recruited for in volume include:
Jobs available
Our client, a well-established outsourcing provider based in Warsaw, is seeking an experienced HR & Payroll Specialist to join its growing team.
The successful candidate will manage the full payroll process for multiple external clients, with a focus on accuracy, compliance, and client satisfaction in a structured and supportive team environment.
Key responsibilities of the HR & Payroll Specialist:
Candidate Requirements:
What’s on Offer:
EMEA Recruitment is working with an international company providing cleaning and environmental solutions, which is looking for a Supply Chain FP&A Manager for its Kraków-based FP&A team.
Responsibilities of the Supply Chain FP&A Manager:
Our client, a leading international company in the professional services sector is expanding its regional finance operations. We are supporting the recruitment of a Senior Accountant to join the team in Sofia, where the role will focus on managing financial operations and reporting for clients across multiple markets.
Key responsibilities of the Senior Accountant:
Candidate Requirements:
What’s on Offer:
EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.
We are supporting a global leader in the consumer goods sector in their search for a Business System Analyst – Forecast to Plan.
This is a key role that bridges the gap between business stakeholders and technical teams, ensuring the efficiency and reliability of systems supporting global demand and operational planning processes.
The successful candidate will work closely with global teams across demand management, production planning, and plant maintenance, with a focus on supporting SAP ECC and IBP solutions and their integrations (CPI-DS, SAP PO, etc.).
Process & system analysis: Gather business requirements, contribute to solution design, and provide hands-on support in both development and production environments
Collaboration: Partner with business groups and key users globally to prioritize work requests and provide ongoing support and enhancements
Documentation & testing: Prepare process flows, system documentation, and testing protocols, ensure quality and consistency in deliverables
Change management: Capture and adjust requirements based on user feedback, develop specifications, and assist in project coordination
Issue resolution: Troubleshoot and resolve transactional issues involving users, customers, and vendors
Continuous improvement: Proactively identify process gaps and propose effective system-based solutions
Stakeholder engagement: Communicate effectively across functional and technical teams, maintaining strong relationships with both users and developers
Experience with SAP ECC and IBP, familiarity with system integrations (e.g. SAP PO, CPI-DS)
Understanding of Supply Chain processes, production planning, plant maintenance, and intercompany sales
Strong capability in business process analysis and translating requirements into actionable system solutions
Skilled in preparing documentation, workflows, and testing plans
Clear communicator, comfortable engaging with stakeholders at all levels
Proven track record in coordinating functional and technical workstreams, experience preparing functional requirement specifications and ROI analysis
EMEA Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience. We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.
EMEA Recruitment is partnering with a dynamic, international logistics and supply chain company to recruit a Tariffing and Export Control Specialist to join their growing compliance team.
Our client operates across multiple global markets, offering critical support to businesses navigating international trade.
This role is ideal for a compliance-driven professional seeking hands-on responsibility in managing export controls, customs tariff classifications, and trade compliance initiatives within a collaborative and fast-paced environment.
Responsibilities of the Tariffing and Export Control Specialist:
Maintain accurate tariff classifications for products and ensure compliance with relevant customs and export control regulations (e.g., EU Dual-Use Regulation, EAR)
Liaise with internal stakeholders and external authorities to manage export licenses, embargo screenings, and regulatory reporting
Provide operational support and guidance on customs and trade compliance across the business
Monitor updates in trade legislation and apply changes to internal procedures accordingly
Participate in audits and assessments relating to customs and export control compliance
Assist in the development of internal control processes and documentation for classification and licensing procedures
Candidate Requirements:
Minimum 3 years of experience in customs classification, export controls, or trade compliance
Strong understanding of international trade regulations (EU, US EAR, ITAR, etc.)
Experience working with classification databases, trade software, or ERP systems (e.g., SAP GTS, MIC, or similar)
Analytical mindset with a strong eye for detail and legal accuracy
Excellent communication skills and ability to engage with cross-functional teams
Degree in International Trade, Law, Logistics, or a related field preferred
What Our Client Offers:
Flexible hybrid working model
Opportunity to work across a global network of trade professionals
Career development in a niche and growing area of compliance
Supportive team culture with autonomy and ownership of projects
EMEA Recruitment is committed to promoting Equity, Diversity, and Inclusion. We act as a neutral third party in the recruitment process, focusing solely on skills and experience. We do not discriminate on the basis of age, gender, sexual orientation, marital status, disability, religion, or race.
EMEA Recruitment is working with an international company that provides cleaning and environmental solutions. Our client seeks an FP&A Senior Financial Analyst for its Kraków-based FP&A team.
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